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Deliveer, Inc.’s Privacy and Security Statement

This Privacy and Security Statement was last modified on Feb 27, 2014 and is effective as of this date.

Our Commitment to Privacy

We at Deliveer, Inc. ("Deliveer”), a Delaware Corporation conducting business in California, have created this Privacy and Security Statement ("Privacy Statement") because we know that you care about how the information you provide us is used and shared. This Privacy Statement relates to the information collection and use practices of Deliveer in connection with its online meal-ordering service and mobile applications, which are made available to you through a variety of platforms, such as through http://www.deliveer.com (the "Site"), through Facebook, and through cell phones, personal digital assistants, and other mobile devices (collectively, the "Mobile Devices"). The Site, Deliveer’s Facebook page, and the Mobile Devices are collectively referred to as the "Platform."

This Privacy Statement is aimed at being transparent about Deliveer’s security infrastructure and practices, and to help reassure you that your data is appropriately protected.

This Privacy Statement applies only to information collected through the Site or online and does not apply to information collected offline.

By visiting the Site and/or using Deliveer’s service on any component of the platform, you are agreeing to the terms of this Privacy Statement, as well as Deliveer’s Terms and Conditions. Please visit our Terms and Conditions which establish the use, disclaimers, notices, and limitations or liability governing the use of the Site and Deliveer’s services ( Terms and Conditions of Use).

Please print and retain a copy of this Privacy Statement for your own use and records ( Terms and Conditions of Use).

How Deliveer Uses Information

Deliveer uses the information it collects from you in any or all of the following ways: (i) to personalize your Deliveer experience and respond to your individual needs and requests; (ii) to improve Deliveer’s website and solicit and respond to feedback; (iii) to improve customer service; (iv) to process transactions and provide Users with the Deliveer services they request; (v) to send occasional emails to a User or Users; (vi) to notify Users about Deliveer services, rewards, referral, and promotional programs; (v) and to make User-specific recommendations.

Deliveer will not sell, rent, or give away any of your personal information without your consent. Any personal information you provide to Deliveer is just that: personal and private. Deliveer does not presume that you are granting Deliveer permission to share your personal information with third parties wanting to sell you products or services that you have not requested. In order for Deliveer to provide some of its services, and to improve these services, Deliveer may disclose certain User information for other purposes as provided for and described in this Privacy Statement. Please read this Privacy Statement in its entirety.

Deliveer makes it a priority to take Users’ security and privacy concerns seriously. Deliveer strives to ensure that user data is kept securely, and that Deliveer collect only as much personal data as is required to provide services to users in an efficient and effective manner.

Collection of Information Provided Voluntarily by User

Voluntary Disclosure

By voluntarily providing any information to Deliveer, the User consents to Deliveer collecting that information and using that information for any purpose related to Deliveer’s business or services, as long as that use is allowed by law, this Privacy Statement, and/or Deliveer’s Terms and Conditions ( Terms and Conditions of Use).

Personal Information Collected by Deliveer

Deliveer collects information from you when you sign up to become a Registered User, request an order as a visitor, enter a promotion, join Deliveer’s referral program, or sign up for notifications. You may be required to provide Deliveer with personal information about yourself, such as your name, address, phone number, and email address. Deliveer does not collect any of this information from you when you use Deliveer’s services or Site unless and until you provide Deliveer with such information voluntarily.

Deliveer’s database for User information includes User name, email address, order history, delivery address, and phone number. This database is kept secure.

Billing Information

In order to submit orders through Deliveer and use its services, you will be required to provide information that may include a debit card number, credit card number, billing address, and similar information that will make transactions possible. Deliveer collects this information in order to process payments from Users and to complete transactions between Deliveer and the User. Deliveer does not collect any of this information from you when you use Deliveer’s services or Site unless and until you provide Deliveer with such information voluntarily.

Deliveer utilizes third party services to handle credit card and payment transactions. As such, Deliveer does not control or design the security measures these third party services have in place. Furthermore, because Deliveer uses third party services to handle credit card and payment transactions, Deliveer is not directly exposed to User billing information and Deliveer does not retain this information for its own records.

Geolocational Information

In order to provide Deliveer’s services while you are using a Mobile Device, Deliveer automatically collects your real-world geographic location from your Mobile Device, your wireless carrier, or certain third-party service providers ("Geolocational Information"). Collection of this Geolocational Information occurs only when the Site or Deliveer mobile application is running on your Mobile Device. You may decline to allow Deliveer to collect your Geolocational Information, in which case Deliveer will not be able to provide certain services to you unless the User chooses to provide any required information through other means. Because your Geolocational Information is subject to abuse by others, please be sure to manage your Mobile Device and privacy preferences on an ongoing basis.

Summary of Private Personal Information Collected

In summary, Deliveer collects the following personal information through its Site when the User voluntarily provides such information to Deliveer. By providing this information to Deliveer, the User consents to Deliveer collecting such information and using that information for any purpose related to Deliveer’s business or services, as long as that use is allowed by law, this Privacy Statement, and/or Deliveer’s Terms and Conditions ( Terms and Conditions of Use).

  • Names
  • Shipping/Delivery Address
  • Phone Numbers
  • Email addresses
  • Feedback

Other Personal Information Collected

Deliveer may collect the following additional personal information as well. The User may voluntarily provide Deliveer with additional information about the User, such as the User’s gender, interests, favorite foods, and favorite third party retailers, as examples. Deliveer does not collect any of this information from you when you use Deliveer’s services or Site unless you provide Deliveer with such information voluntarily. In an ongoing effort to better understand Deliveer’s users and Deliveer’s services, Deliveer might analyze the information in collected form in order to operate, maintain, manage, and improve those services. This collected information does not identify the User personally and it does not include personal information such as names, billing information, phone numbers, email addresses, or credit card information. Deliveer may share this collected data with Deliveer’s affiliates, agents, and business partners. Deliveer may also disclose user statistics in order to describe Deliveer’s products and services to current and prospective business partners and to other third parties for other lawful purposes. Deliveer does not collect any of this information from you when you use Deliveer’s services or Site unless you provide Deliveer with such information voluntarily. By providing Deliveer with this information voluntarily, you consent to Deliveer’s collection and use of this information subject to applicable law, this Privacy Statement, and Deliveer’s Terms and Conditions ( Terms and Conditions of Use).

How You Can Access Or Correct Your Information

If you have registered as a registered user with Deliveer, you may access, review, and make changes to your Personal Information and/or your Billing Information by (i) e-mailing Deliveer at admin@deliveer.com, or (ii) following the instructions found on the Site.

In addition, you may manage your receipt of marketing and non-transactional communications by clicking on the "unsubscribe" link located on the bottom of any Deliveer marketing email. Registered Users cannot opt out of receiving transactional emails related to their account. Deliveer will use commercially reasonable efforts to process User requests in a timely manner. You should be aware, however, that it is not always possible to completely remove or modify information in Deliveer’s subscription databases.

Automatic Collection of User Information

Personal Information Automatically Collected

The following types of personal information are automatically collected through use of Deliveer’s services and/or the Site. Information that Deliveer automatically collects when you use Deliveer’s Site or services includes: the type of Platform you're using, your IP address(es), browser type and language, referring and exit pages and URLs, date and time, amount of time spent on particular pages, what sections of the Website you visit, what you order and from which third party retailers, and similar information concerning your preferences and use of Deliveer’s Site and services.

Deliveer’s Use of Cookies.

Information that Deliveer collects using "cookie" technology. Cookies are small packets of data that a website stores on your computer's hard drive so that your computer will "remember" information about your visit. Deliveer uses cookies to help Deliveer collect information other than that User information voluntarily provided and described above, and to enhance the User’s experience using the Deliveer’s services.

When the Service is made available to you through Facebook and/or other third-party sites, please be aware that these other sites maintain their own policies regarding cookies and the collection and use of information. You are responsible for reviewing these policies.

If you do not want the Platform to place a cookie on your hard drive, you may be able to turn that feature off on your computer or Mobile Device. Please consult your Internet browser's documentation for information on how to do this. However, if you decide not to accept cookies from Deliveer, the Site may not function properly and/or Deliveer’s services might not be available to you.

Information Collected from Third Parties.

Information that Deliveer collects or receive from Facebook and/or mobile devices on which you have used the third-parties’ services in accordance with their terms of use and privacy policies. Because the information is collected from third parties, Deliveer has no control over the mechanisms the third parties used to obtain this information or how such information is used by the third parties, and Deliveer is not responsible for the use of information controlled or gathered by third parties. Please review any third parties’ terms of use and privacy and/or security policies.

How Deliveer Protects Your Information

General Protection

Deliveer takes commercially reasonable steps to protect User information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable. Deliveer cannot guarantee the security of Deliveer’s databases, nor can Deliveer guarantee that the information you supply will not be intercepted while being transmitted to and from Deliveer over the Internet. In particular, an email sent to or from the Site may not be secure, and you should therefore take special care in deciding what information you send to Deliveer via email.

Children

Deliveer does not knowingly collect personal information from children under the age of 13 through the Site or Deliveer’s services. If you are under 13, please do not send or provide Deliveer any personal information. Deliveer encourages parents and legal guardians to monitor their children's Internet usage and to help enforce the Privacy Statement by instructing their children to never provide personal information without their permission. If you have reason to believe that a child under the age of 13 has provided personal information to Deliveer, please contact Deliveer, and Deliveer will endeavor to delete that information from its databases.

Password/Account Protection

User information is segregated and kept separate from other users by account-based access rules. User accounts have unique sign-in names and passwords that must be entered each time a User logs on. The unique nature and complexity of passwords are created and defined by the User. Deliveer is not responsible for the password created and used by the User, the protection provided by the user-generated password, or any security concerns or liabilities associated with the way the User maintains that password. Deliveer keeps a record of User passwords but all passwords are maintained securely and altered from plain-text format for added protection.

Deliveer utilizes third party services to handle credit card and payment transactions. As such, Deliveer does not control or design the security measures these third party services have in place. Furthermore, because Deliveer uses third party services to handle credit card and payment transactions, Deliveer is not directly exposed to User billing information and Deliveer does not retain this information for its own records.

Disclosures of User Information to Third Parties

Necessary Disclosure of Some Personal Information to Third Parties.

Deliveer may share personal information and/or other information with the third party grocery retailers from which you order in order to provide Deliveer’s services. Deliveer may also provide Deliveer’s shoppers with User information so that shoppers can make the proper and requested transactions with third party grocery retailers and then deliver the requested products to the User. The shopper’s use of such information is restricted in scope to providing Deliveer’s services to Users. Deliveer may from time to time share User information with other companies who may provide Users with information about the products and services they offer. However, to the extent required by law, Users will be given the opportunity to opt-out of such sharing.

Disclosure Required by Law

To the extent permitted by law, Deliveer may also disclose personal information, the billing Information, the geolocational Information, and other information when required by law, court order, or other government or law enforcement authority or regulatory agency, or whenever Deliveer believes that disclosing such information is necessary or advisable, for example, to protect the rights, property, or safety of Deliveer or others.

Special Protection to California Residents: Limiting Disclosure

This special protection pertains to California Residents under California Civil Code Section 1798.83. California residents who have an established business relationship with Deliveer, including any User, may choose to opt-out of Deliveer sharing your personal information with third parties for direct marketing purposes. If you are: (i) a California resident; and (ii) you wish to opt out; or (iii) you wish to request certain information regarding Deliveer’s disclosure of your personal information to third parties for direct marketing purposes, please send an e-mail to admin@deliveer.com

Disclosure for Marketing, Billing, and Customer Service

Deliveer may contract with and employ other companies and individuals to perform functions on Deliveer’s behalf. Examples may include providing marketing assistance, order fulfillment, billing, and customer service. These other companies will have access to User information only as necessary to perform their functions and to the extent permitted by law. Deliveer may also limit the scopes of the types of information used and how it is used through its contract with the third party.

Disclosure through Sale of Deliveer

If all or substantially all of Deliveer’s assets are acquired, Deliveer expects that User information would be transferred along with the other business assets to the acquiring party. However, what information is transferred as well as how that information is used will not be determined until the time all or substantially all assets are transferred. If such a transfer occurs, and subject to that transfer, Users may be notified and Users may be given the option to delete their account information only by providing a written request to delete their account.

External Websites

The Site may contain links to third-party websites. Deliveer has no control over the privacy practices or the content of any of Deliveer’s business partners, advertisers, sponsors, or other websites to which Deliveer provides links. As such, Deliveer is not responsible for the content or the privacy policies of those third-party websites. You should check the applicable third-party privacy policy and terms of use when visiting any other websites. Please read Deliveer’s Terms and Conditions for more information regarding External Websites ( Terms and Conditions of Use).

User Responsibilities

Keeping your data secure also depends on you ensuring that you maintain the security of your account by using sufficiently complicated passwords and storing them safely. You should also ensure that you have sufficient security on your own systems and that you control access to these systems.

Recommendations for Users: How to Protect Private Information

Con artists have devised clever ways to trick people into revealing personal information online. The following recommendations are made for the User’s convenience and not for any other purposes. Deliveer offers Users the following tips in order to protect private information from their end:

Log off and close your browser. Deliveer recommends that after accessing your account information online that you Log Off of the Deliveer Site. Some of your account information may stay in your browser's memory until the browser is closed. You may wish to clear your browser’s history and delete cookies and other website data.

Open all Deliveer communications in a timely manner. Deliveer provides confirmations through email for online transactions. Watch for these confirmations and if you have any questions about a confirmation statement, contact Deliveer immediately.

Public Computers. Be cautious when using public computers, or using shared ones, such as home computers. You don't know what may be installed on these computers. Public computers are traditionally on open networks and can be susceptible to monitoring without your knowledge.

Use wireless technology safely. If you have a wireless network at home, make sure to follow manufacturer's guidelines to secure your network. If possible, don't check your accounts over a public wireless Internet connection.

Update your software. Keep your computer software up to date, including any anti-virus, anti-spyware, firewall, and similar software.

Review your credit card or bank statements. Review your credit card and/or bank statements for transactions made with Deliveer. If you do not recognize or question any transaction, please contact Deliveer immediately.

Changes to This Privacy Statement

This Privacy Statement is effective as of the date stated at the top of this Privacy Statement. Deliveer may change this Privacy Statement from time to time, and will post any changes on the Site as soon as they go into effect. All prior versions of the Privacy Statement shall be superseded by the most recent, posted Privacy Statement. By accessing the Site or using Deliveer’s services after Deliveer makes any such changes to this Privacy Statement, you are deemed to have read and accepted such changes. Please refer back to this Privacy Statement on a regular basis.

Handling of Security Breaches

Despite best efforts, no method of transmission over the Internet and no method of electronic storage are perfectly secure. Deliveer cannot guarantee absolute security. However, if Deliveer learns of a security breach, Deliveer will notify affected users so that they can take appropriate protective steps. If a breach occurs, notification procedures include providing email notices to Users whom Deliveer knows or believes may have been subject to a security breach, and posting a notice on Deliveer’s website. Such notices will be provided to Users as quickly as reasonably possible.

Contact Deliveer

Deliveer welcomes your questions or comments regarding the Privacy Statement or anything else you wish to ask about. Please contact us at hello@deliveer.com.